Defaults
Defaults set organization-wide messaging preferences. These apply to all new workspaces unless overridden at the workspace level.
Accessing Defaults
- Go to Organization Settings > Defaults
- Configure your preferred settings
- Click Save Changes
Channel Availability
Control which messaging channels are available across your organization:
| Setting | Description | Default |
|---|---|---|
| Allow Email | Enable/disable email channel | Enabled |
| Allow SMS | Enable/disable SMS channel | Enabled |
| Allow Push | Enable/disable push notifications | Enabled |
| Allow Slack | Enable/disable Slack integration | Disabled |
Email Configuration
| Setting | Description | Default |
|---|---|---|
| Track Email Opens | Monitor when recipients open emails | Enabled |
| Require Unsubscribe Link | Force unsubscribe link in all emails | Disabled |
How Defaults Work
- New workspaces inherit these settings automatically
- Existing workspaces can override any default
- Changes here don't affect workspaces that have already customized their settings
✅ Set your defaults once, and all new workspaces will be configured automatically.