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Workspace Settings

Workspace settings let you customize individual environments. Each workspace can override organization-level defaults.

Accessing Workspace Settings​

  1. Click Settings in the sidebar menu (when inside a workspace)
  2. Configure workspace-specific options

Available Settings​

SettingDescription
GeneralWorkspace name and color
ChannelsOverride messaging channel settings
SuppressionsManage blocked email addresses
Help DeskEnable Support and link a help desk

How Workspace Settings Work​

  • Inherit from organization: By default, workspaces use organization-level settings
  • Override as needed: Each workspace can customize any setting
  • Independent: Changes in one workspace don't affect others

Creating a Workspace​

  1. Go to Organization Settings > Workspaces
  2. Click Add workspace
  3. Enter a Workspace Name (e.g., Production, Staging, Development)
  4. Choose a Workspace Color for visual identification
  5. Configure initial channel settings
  6. Click Create workspace
Create workspace

Editing a Workspace​

  1. Navigate to the workspace
  2. Click Settings in the sidebar
  3. Update settings across the available tabs