Channel Settings
Override organization-level messaging defaults for this specific workspace.
Accessing Channel Settings
- Navigate to your workspace
- Click Settings in the sidebar
- Select the Channels tab
Messaging Control
Allow Messaging
A master switch to enable or disable all messaging from this workspace.
| Setting | Effect |
|---|---|
| Enabled | All configured channels can send messages |
| Disabled | No messages will be sent from this workspace |
⚠️ Note:
Disabling messaging is useful for development or staging workspaces where you don't want to accidentally send messages to real users.
Channel Availability
Enable or disable individual channels for this workspace:
| Channel | Description |
|---|---|
| Send email messages | |
| SMS | Send SMS text messages |
| Push Notifications | Send mobile push notifications |
| Slack | Send Slack messages |
Each channel can be toggled independently.

Email Configuration
| Setting | Description |
|---|---|
| Track Opens | Monitor when recipients open emails |
| Unsubscribe Link Required | Require an unsubscribe link in all emails |
Provider Selection
Slack Provider
Choose which Slack integration to use for this workspace. This is useful if you have multiple Slack workspaces connected.
Default Push Provider
Select the default push notification provider for this workspace.
Saving Changes
- Make your changes
- Click Save Changes
- Changes apply to new messages immediately
✅ Configure channels appropriately for each environment—disable messaging in development to prevent accidental sends.