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Channel Settings

Override organization-level messaging defaults for this specific workspace.


Accessing Channel Settings​

  1. Navigate to your workspace
  2. Click Settings in the sidebar
  3. Select the Channels tab

Messaging Control​

Allow Messaging​

A master switch to enable or disable all messaging from this workspace.

SettingEffect
EnabledAll configured channels can send messages
DisabledNo messages will be sent from this workspace

⚠️ Note:
Disabling messaging is useful for development or staging workspaces where you don't want to accidentally send messages to real users.


Channel Availability​

Enable or disable individual channels for this workspace:

ChannelDescription
EmailSend email messages
SMSSend SMS text messages
Push NotificationsSend mobile push notifications
SlackSend Slack messages

Each channel can be toggled independently.


Channels

Email Configuration​

SettingDescription
Track OpensMonitor when recipients open emails
Unsubscribe Link RequiredRequire an unsubscribe link in all emails

Provider Selection​

Slack Provider​

Choose which Slack integration to use for this workspace. This is useful if you have multiple Slack workspaces connected.

Default Push Provider​

Select the default push notification provider for this workspace.


Saving Changes​

  1. Make your changes
  2. Click Save Changes
  3. Changes apply to new messages immediately

✅ Configure channels appropriately for each environment—disable messaging in development to prevent accidental sends.